Privacy Policy

Overview

Amorae is a mobile AI companion app from Ilham Labs AI. The app is built for private, emotionally aware conversations, so we keep the privacy model direct: you sign in, you control your profile and conversations, and you can delete your account from Settings.

Mobile App Privacy Flow

• Login: The login screen uses Google Sign-In and links to this Privacy Policy.
• Onboarding: The app asks you to confirm you are 18 or older and that you understand Amorae is an AI companion.
• Profile setup: You may provide a preferred name, age, gender, and optional bio so chats feel more personal.
• Chat: You can start threads with Amora, predefined personas, or custom companions.
• Settings: You can edit profile details, open this policy, contact support, sign out, or delete your account.

Information The App Collects

• Google account details: Google user identifier, email address, display name, and profile photo if Google provides them.
• Profile details: Preferred name, age, gender, optional bio, onboarding progress, safety acknowledgements, locale, timezone, and plan status.
• Conversations: Threads, messages, generated replies, selected persona, custom companion profile, message counts, timestamps, summaries, and stream status.
• Memory facts: Stable preferences or facts extracted from chats when the memory system is used, such as topics you like or details you asked Amorae to remember.
• Uploads: Images or other media you attach to chats, plus file metadata such as storage path, type, and size.
• Technical records: Request ids, error details, authentication state, server logs, and security records needed to run and protect the service.

How App Data Is Used

• Authenticate your account and keep your mobile session active.
• Send your messages to the AI service so Amorae can generate responses.
• Show thread lists, chat history, typing states, custom companions, image messages, and persona choices.
• Use profile details and memory facts to make replies feel more continuous and relevant.
• Support privacy requests, troubleshooting, account deletion, and app security.

AI Response Generation

Amorae uses OpenAI API models to generate companion responses. When you send a message, the app may send your message, selected persona, custom companion details, recent conversation context, memory facts, and relevant image content to the AI service so it can produce a reply.

AI replies can be wrong, incomplete, or emotionally persuasive. Do not use Amorae for emergencies, medical advice, legal advice, financial decisions, or situations where you need a licensed professional.

Memory And Personalization

Amorae can store memory facts from conversations to make future chats feel less repetitive. These facts are meant to be stable and useful, such as preferences, interests, boundaries, or goals. The app should not treat memory as perfect; you can ask support for correction or deletion, and account deletion removes stored memory facts tied to your account.

Custom Companions And Personas

If you create a custom companion, Amorae stores the companion name, relationship type, optional gender, and description you provide. Predefined personas and custom companions are used to shape tone and context for chat responses.

Images And Uploads

If you upload an image in chat, Amorae stores it so the conversation can display it and so AI processing can use it when needed. Uploaded media may also appear in message history. If you delete your account and need uploaded media removed urgently from storage or backups, contact support.

Third-Party Services

• Google Sign-In: Used for authentication and basic account identity.
• OpenAI: Used for AI text and image-aware response generation.
• Hosting and infrastructure providers: Used to run the Amorae FastAPI backend, store app data, serve uploaded media, and deliver the website.

Storage and Security

Amorae stores app data on an Amorae-controlled FastAPI backend. Personal data requests require authentication. The backend checks that users can only access their own user record, threads, messages, companions, facts, and uploads.

Production traffic is designed to use HTTPS. No system can be guaranteed perfectly secure, but we use practical safeguards including authenticated API access, scoped data lookups, server-side checks, and encrypted transport.

Your Controls In The App

• Update display name, age, gender, and bio in Settings.
• Delete chat threads from the chat options menu.
• Open this Privacy Policy from login, onboarding, and Settings.
• Contact support from Settings at ilhamlabs.ai@proton.me.
• Sign out from Settings. Signing out does not delete stored app data.
• Delete your account from Settings. The app warns you before permanent deletion.

Deletion And Export

Account deletion is designed to remove your Amorae-owned user record and related app data, including conversations, companions, and memory facts. Some operational logs, security records, provider records, backups, or uploaded media copies may remain for a limited period where needed for security, abuse prevention, legal compliance, or system recovery.

The backend also supports account data export. If export is not visible in your app build, contact support and we can help with a data request.

Data Retention

We keep account, chat, memory, settings, and upload data while your account is active so Amorae can provide the mobile app experience. When you delete your account or request deletion, we delete or de-identify personal data unless retention is needed for security, abuse prevention, legal compliance, or backup cleanup.

Age Requirement

Amorae is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children.

International Processing

Your data may be processed in countries other than your own, depending on infrastructure and service providers. We use reasonable safeguards for these transfers.

California and EEA Rights

Depending on where you live, you may have rights to access, correct, delete, export, or object to processing of your personal data. We do not sell personal information.

Policy Updates

We may update this policy as Amorae changes. If changes are material, we will update the date above and may provide notice in the app or by email.

Contact

For privacy questions, support, or data requests, email ilhamlabs.ai@proton.me.